Privacy Policy

Last updated: 29 September 2024

1. Introduction

Welcome to Modeldraw ("we," "our," or "us"), a UML and Wireframe designer Software-as-a-Service (SaaS) application. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Modeldraw application and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

• Contact information (such as name, email address, and phone number)
• Account credentials (such as username and password)
• Profile information (such as job title and company name)

Please note: While we do collect billing-related information necessary to process your subscription, we do not directly store your complete payment information such as full credit card details. Instead, we use a trusted third-party payment processor to handle billing transactions securely. This payment processor may collect and store billing information in accordance with their own privacy policy and security practices.

2.2 Usage Information

• Log data (such as IP address, browser type, pages visited, and time spent on the Service)
• Device information (such as device type, operating system, and unique device identifiers)
• User-generated content (such as UML diagrams, wireframes, and associated metadata)

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our Service.

3. How We Collect Information

We collect information:

• Directly from you when you provide it to us (e.g., when you register for an account or contact our support team)
• Automatically as you navigate through and interact with our Service
• From third-party sources, such as business partners and identity verification services

4. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending you technical notices, updates, security alerts, and support messages
• Monitoring and analyzing usage patterns and trends
• Personalizing your experience on our Service
• Protecting our rights, property, or safety and that of our users

5. Disclosure of Your Information

We may disclose your personal information:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To comply with any court order, law, or legal process
• To enforce our Terms of Service and other agreements
• If we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent at any time, where we rely on consent to process your information
• Requesting restriction of processing of your personal information
• Requesting transfer of your personal information
• Opting out of certain data sharing practices

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

12. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing any information to them.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

By using Modeldraw, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.